Lighthouse Help Center

Information Technology

• Equipment & Software requests, and problems
• Accounts, Access control
• Toner requests

Human Resources

• Human Resources
• Payroll
• Benefits

Facilities

• Health & Safety
• Office Moves
• Maintenance

Purchasing

• Purchase Requests
• Office Supplies
• Procurement Items

Finance & Accounting

• Lynx Tickets
• Accounts Payable
• Accounts Receivable

Client Experience

• Client Address Update
• Request DBS ID card
• Initial Assessments

Client Procurement

• Orientation & Mobility
• Activities of Daily Living
• Assistive Technology
• Low Vision

Workforce Management

• Schedule Change
• Call Out
• Take Agent Off Phone
• Points Dispute

Marketing & Communications

• Social Media & Communications
• Graphic Design
• Website updates

Shipping

• FedEx Shipping
• Equipment Returns
• Device Swaps